Terms of service

Welcome to Carvaan. By accessing our website or purchasing from us, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

1. GENERAL CONDITIONS

By using this website, you confirm that you are at least the legal age in Pakistan or using the site under the supervision of a legal guardian.

We reserve the right to refuse service to anyone for any reason at any time.

2. PRODUCTS & AVAILABILITY

Carvaan offers fragrance products intended for personal use only.

  • Product images are for representation purposes only

  • Packaging or minor design details may change without notice

  • Availability is subject to stock levels

We reserve the right to modify or discontinue products at any time.

3. PRICING & PAYMENTS

All prices are listed in PKR (Pakistani Rupees) unless stated otherwise.

  • Prices may change without prior notice

  • Shipping charges are paid by the customer

  • Most orders are fulfilled via Cash on Delivery (COD)

We reserve the right to cancel orders due to pricing errors or unavailability.

4. ORDER CONFIRMATION & CANCELLATION

Orders are confirmed once placed successfully through our website.

We reserve the right to:

  • Cancel or refuse any order

  • Limit quantities per order or customer

  • Contact customers for verification when required

5. SHIPPING & DELIVERY
Estimated delivery timelines range from 3 to 7 business days, depending on the customer-provided address.

Carvaan is not responsible for delays caused by:

  • Courier services

  • Incomplete or incorrect address details

6. LIMITATION OF LIABILITY

Carvaan shall not be liable for:

  • Delayed deliveries beyond our control

  • Allergic reactions or misuse of products

  • Indirect or consequential damages

Customers are advised to review fragrance notes and ingredients before use.

7. INTELLECTUAL PROPERTY

All content on this website, including logos, images, text, and brand assets, is the exclusive property of Carvaan and may not be used without written permission.

8. GOVERNING LAW

These Terms are governed by and interpreted under the laws of Pakistan.